We will soon be updating our Online Services Portal to allow people to:
- apply for the Energy Concession Extension Scheme or
- renew an existing energy subsidy.
Using the portal will allow you to
- receive notifications about your application or renewal
- complete and submit applications online
- add information to an existing application
- receive a copy of your application or renewal when it has been lodged and
- send and receive communication with us.
See how to register for your Online Services Portal account.
We will update this web page when changes have been made in the Online Services Portal to enable you to apply, renew or subscribe to online notifications.
- The applicant or
- a nominated representative acting on behalf of the applicant.
To use the portal, you must agree to the Terms of Use.
Who is the applicant?
The applicant is the person eligible to receive the concession. This can be:
- the concession card holder who also incurs the electricity costs for their household or
- a member of the household who incurs the electricity costs as long as another member of the household holds a concession card.
The ECES section of the portal will be available soon.
We will update this page with instructions when it is available.
