System outage notices - DEMIRS

Information on the department's system outages. Please be aware that full or limited functionality of systems may be impacted during these times.
Last updated:
Temporary system outage notices - ACE systems

Planned temporary outage affecting ACE systems - Thursday, 1st May 2025, between 4:00 PM and 5:00 PM.

The Business Innovation Directorate will be performing system maintenance on Ace System on Thursday, 1st May 2025, between 4:00 PM and 5:00 PM. During this time, access to these systems will be unavailable. We apologies for any inconvenience this may cause.

If you are experiencing technical issues with a system that is not currently listed, please get in contact with us so we can investigate. We apologise for any inconvenience caused.

IT Service Desk

IT Services provides a single point of contact for all technical computing support services for users of the department's website and online systems.  The IT Service Desk is available Monday to Friday (excluding Public Holidays) between the hours of 8:30 am and 5:00 pm (GMT+8)

Phone: +61 8 9222 0777
Fax: +61 8 9222 3110
Email: IT.servicedesk@demirs.wa.gov.au

Website issues

If you're experiencing issues with our website or would like to provide feedback about it, please email us your website feedback, including your name and contact information.

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