Expired GovNext-ICT CUAGNICT2015

Expired Common Use Arrangement (CUA) buyers guide for agency.
Last updated:

The GovNext-ICT CUA expired on 19 April 2025.

No new orders can be placed under the GovNext Umbrella Agreement.

The contract term of any extended orders survives the expiry of the Umbrella Agreement.

Customers will be responsible for all contract management activities for orders beyond expiry of the CUA.

Where to from here

The Department of Finance is currently in the process of developing new panel arrangements to replace the services previously provided under the GovNext CUA.

The new arrangements are due to commence in mid-2025.

The following table provides a summary of the new arrangements:

CUATEL2021S Telecommunications Solutions (Refresh)

Panel 4Telephony Solutions
  • 4.1 – Core Connectivity Services
  • 4.2 – Hardware
Panel 5Connectivity Solutions
  • 5.1 – Fixed Data Services
  • 5.2 – Internet Access Services

CUATIS2024 Technology Infrastructure and Solutions (New CUA)

Panel 1Hardware and Facilities
  • 1A – Networking Equipment
  • 1B – Data Centre Equipment
  • 1C – Colocation
Panel 2Hybrid Services
  • 2A – Hybrid Cloud
Panel 3Managed Services
  • 3A – Managed Communications
  • 3B – Managed Infrastructure

For further information on the new arrangements, please contact:

eDecision Aid

The following contractual documents and Service Catalogues can be viewed through the eDecision Aid.

Umbrella Agreements

The agreements between the State and each Prime Contractor that establishes the GovNext-ICT CUA GNICT2015 framework:

  • Defines the relationship between the State and each Prime Contractor.
  • Each Prime Contractor has its own Umbrella Agreement. The differences between each document are minor.

Customer Relationship Terms

The relationship arrangements between the Prime Contractor and the customer:

  • Defines the terms that govern the relationship between a customer and the Prime Contractor.
  • Each Prime Contractor has its own customer relationship terms. The differences between each document are minor.

Service Catalogue

The catalogue outlining the services available under each Prime Contractor:

  • Defines and outlines the high-level details of each service a Prime Contractor provides.
  • Provides information on the service options available to customers from the Prime Contractor.
  • Outlines minimum service levels required under the CUA.
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